Website terms of use

Last updated 13 October 2026

About our terms

  1. These terms of use (“Terms”) explain how you may use our website, smartcontact.online, and any of its content (the “Site”). They apply between OHF Consulting Ltd (“we”, “us” or “our”) and you, the person accessing or using the Site (“you” or “your”).
  2. Please read these Terms carefully before using the Site. By using the Site, you agree to be bound by them. If you do not agree, please stop using the Site.
  3. The Site is provided for information purposes only, to describe our CRM service, SmartContact CRM (the “Platform”). Use of the Platform is covered by separate Terms of Service.

About us

  1. We are OHF Consulting Ltd, trading as SmartContact CRM, a company registered in England and Wales under company number 15763560, VAT number GB 487 7549 21. Our registered office is at Old Hall Farm, Main Street, North Muskham, Newark, Nottinghamshire, NG23 6HD, United Kingdom.
  2. If you have any questions about the Site, email us at operations@smartcontact.online.

Using our Site

  1. The Site is available worldwide, but we make no promise that its content is appropriate for, or complies with the laws of, every country. If you access it from outside the UK, you are responsible for complying with local laws.
  2. We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.

Your privacy and personal information

Your privacy is important to us. Any personal information you give us will be handled in line with our privacy policy, which explains what personal data we collect, how and why we collect, store, use and share it, your rights, and how to contact us and the regulators if you have a query or complaint.

Ownership, use and intellectual property rights

  1. The intellectual property rights in the Site, and in any text, images, video, audio, software or other material on it or accessible from it (“Content”), are owned by us and our licensors.
  2. We and our licensors reserve all our intellectual property rights (including copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind), whether registered or unregistered, anywhere in the world.
  3. Nothing in these Terms grants you any rights in the Site or the Content, other than as necessary to access it. You agree not to adjust, circumvent or remove any notices on the Site or in the Content, including intellectual property notices.
  4. “SmartContact” and the SmartContact logo are trade marks of OHF Consulting Ltd. You may not use them without our prior written permission, except to refer accurately to our products.
  5. You may read, link to and quote the Site, and you may use AI assistants and search tools to read and summarise it, including our developer documentation. Without our prior written consent, you may not:
    • systematically scrape or copy the Site to build a database, directory or competing product; or
    • republish substantial parts of the Content as your own.

Information on our Site

  1. We try to make sure the Site is accurate, up to date and free from bugs, but we cannot promise that it will be, or that it will be fit for any particular purpose. Any reliance you place on information on the Site is at your own risk.
  2. We may suspend or end access to, or operation of, the Site at any time.
  3. The Content is for general information only. It does not constitute technical, financial, legal or any other type of advice, and you should not rely on it for any purpose. Always use your own independent judgement.
  4. We try to keep the Site available, but we do not promise that it will always be available or that your use will be uninterrupted.

The Site may contain links to third-party websites. These are provided for your convenience only. We have no control over third-party websites and accept no legal responsibility for their content. A link does not mean that we endorse that website, its products or its services. Your use of a third-party site may be governed by its own terms and is at your own risk.

Our responsibility to you

  1. If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By “foreseeable” we mean that, when these Terms were formed, it was either clear that such loss or damage would occur, or you and we both knew it might reasonably occur, as a result of something we did or failed to do.
  2. We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
  3. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that the law does not allow us to exclude or limit.

Events beyond our control

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

No third-party rights

No one other than us or you has any right to enforce any of these Terms.

Variation

We may change these Terms from time to time. The updated Terms will be shown on the Site, and by continuing to use the Site after a change, you agree to be bound by it. Please check these Terms from time to time.

Comments, complaints and governing law

  1. If you have comments about the Site, or are unhappy with it in any way, please contact us as soon as possible using the details above. We will try to resolve any dispute quickly and fairly.
  2. The laws of England and Wales apply to these Terms. If you are a consumer resident elsewhere, you keep the benefit of any mandatory protections given to you by the laws of your country.
  3. Any disputes will be subject to the jurisdiction of the courts of England and Wales. If you are a consumer living in another part of the UK, you may bring a claim in the courts of the part of the UK where you live.