SmartContact vs Capsule
Looking for a Capsule alternative?
SmartContact is a simple CRM for UK teams of 2 to 20 who sell to other businesses. Companies, contacts, calls, tasks, deals and pipeline in one place, hosted in London, and it works with the AI assistant you already use.
Side by side
| SmartContact | Capsule | |
|---|---|---|
| Free plan | Basic: free for up to 2 users and 500 companies | Free for up to 2 users and 250 contacts |
| Cheapest paid plan | Standard: £10 per user per month, or £100 per user per year (£8.33 a month) | Starter, £14 per user per month billed annually |
| Trial | Your first workspace gets Standard free for 30 days, no card | 14-day free trial, no card |
| Prices shown | Excluding VAT | As shown on their pricing page |
Workflow automation, email sync and multiple pipelines start on Growth, £27 per user per month billed annually.
Capsule details from Capsule's pricing page, checked on 25 October 2026. Prices change: check their page for today's figures. Tell us at operations@smartcontact.online if anything here is out of date and we will correct it.
Where Capsule is the better fit
- Long-established and well liked by UK small businesses.
- Project boards for delivering work after the sale.
- AI contact and business enrichment on its higher plans.
Why Capsule users look at SmartContact
- They need more than 250 contacts on the free plan (Basic allows 500 companies, each with its contacts).
- They want workflow automation (a few rules free on Basic), multiple pipelines and Outlook email sync (Standard, £10 per user per month).
- They want their AI assistant to work in the CRM directly, with their own permissions.
Moving from Capsule
Paste your Capsule API key in Import and SmartContact copies your companies, contacts and deals across, with record owners where Capsule provides them. You can also import a CSV export.
Rather we did it? We'll move your data for you, free, and check it with you before you switch. How the free move works.
Try it without signing up
The public demo is a full workspace with sample data that resets every hour.