SmartContact vs Zoho CRM
Looking for a Zoho CRM alternative?
SmartContact is a simple CRM for UK teams of 2 to 20 who sell to other businesses. Companies, contacts, calls, tasks, deals and pipeline in one place, hosted in London, and it works with the AI assistant you already use.
Side by side
| SmartContact | Zoho CRM | |
|---|---|---|
| Free plan | Basic: free for up to 2 users and 500 companies | Free edition for up to 3 users |
| Cheapest paid plan | Standard: £10 per user per month, or £100 per user per year (£8.33 a month) | Standard edition, priced per user per month (see Zoho's page for your currency) |
| Trial | Your first workspace gets Standard free for 30 days, no card | Free edition; paid editions on monthly or annual contracts |
| Prices shown | Excluding VAT | As shown on their pricing page |
Zoho CRM details from Zoho CRM's pricing page, checked on 25 October 2026. Prices change: check their page for today's figures. Tell us at operations@smartcontact.online if anything here is out of date and we will correct it.
Where Zoho CRM is the better fit
- Deep customisation, custom functions and a wide suite of other Zoho apps.
- CPQ, inventory and territory management on higher editions.
- A free edition for up to 3 users.
Why Zoho CRM users look at SmartContact
- They find it more than they need and want something the team will actually use.
- They want a CRM that works out of the box, set up in an afternoon.
- They want one simple price per user, with nothing extra to configure.
Moving from Zoho CRM
Paste your Zoho CRM API key in Import and SmartContact copies your companies, contacts and deals across, with record owners where Zoho CRM provides them. You can also import a CSV export.
Rather we did it? We'll move your data for you, free, and check it with you before you switch. How the free move works.
Try it without signing up
The public demo is a full workspace with sample data that resets every hour.