Cookie policy
Last updated 13 October 2026
Please read this cookie policy carefully. It explains who we are and how we use cookies and similar storage and access technologies on our website and in the SmartContact CRM service (the “SmartContact Platform”).
Read this policy together with our privacy policy, which explains how and why we collect, store, use and share personal information, your rights, and how to contact us and the regulators if you have a complaint.
Who we are
This website and the SmartContact Platform are operated by OHF Consulting Ltd, a private limited company registered in England and Wales under company number 15763560 (VAT number GB 487 7549 21).
Cookies
A cookie is a small file of letters and numbers that is stored by your browser on your device. Cookies (and similar technologies, such as browser local storage) let a website remember something between page views, for example that you are signed in.
There are broadly four types:
- Strictly necessary cookies are required for a service to work, for example to sign you in to secure areas. They are always on, because the service will not work without them. You can block them in your browser, but you may then be unable to use all or part of the SmartContact Platform.
- Analytical or performance cookies count visitors and show how people move around a site.
- Functionality cookies recognise you when you return and remember your preferences.
- Targeting cookies record your visits and the links you follow, so advertising can be made more relevant, and may be shared with advertisers.
We use only strictly necessary cookies. We do not use analytical, functionality-tracking or targeting cookies, and we do not show advertising.
For more information about cookies generally, including how to control and manage them, see the cookie guidance published by the UK Information Commissioner’s Office, or allaboutcookies.org.
Consent to use cookies and changing settings
We ask for your consent before placing any cookie or similar technology on your device, unless it is essential to provide a service you have asked for.
When you first visit this website, we show a banner where you can accept all, reject optional cookies, or choose by category in settings (analytics, marketing). Rejecting is as easy as accepting, and nothing optional runs until you allow it. You can change your choice at any time using the Cookie settings link at the bottom of every page.
Our use of cookies
This website (smartcontact.online) loads no trackers, analytics or third-party fonts today. It stores one item on your device:
| Name | Purpose | Essential? |
|---|---|---|
sc-consent (browser local storage) | Remembers your cookie choices, so we don’t ask on every visit | Yes, essential. No consent needed |
If we add analytics or marketing tools in future, they will only load for visitors who have allowed that category, and we will list them here first.
The SmartContact Platform uses the following:
| Name | Purpose | Essential? |
|---|---|---|
| Sign-in session cookies (set by SmartContact and our identity provider, WorkOS) | Keep you signed in as you move between pages, and protect your account against forged requests | Yes, essential. No consent needed |
| Security check (Cloudflare Turnstile, on sign-up and sign-in forms) | Tells people apart from automated bots, to protect accounts from abuse | Yes, essential. No consent needed |
Payment security cookies (__stripe_mid, __stripe_sid, set by Stripe on payment pages only) | Fraud detection and prevention, so payments are secure and legitimate | Yes, essential. No consent needed |
| Local preferences (browser local storage, e.g. sidebar collapsed, last view) | Remember interface choices on your device only. Never sent to us for tracking | Yes, essential for the feature you asked for. No consent needed |
How to turn off all cookies and the consequences of doing so
You can set your browser to refuse all cookies, including essential ones. If you do, you will not be able to sign in to the SmartContact Platform. The public website will still work.
How to contact us
If you have any questions about this cookie policy, email operations@smartcontact.online.
Changes to this policy
We may change this policy from time to time. If we start using any non-essential cookies, we will update this page first and ask for your consent through the cookie banner.